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When leading a meeting or presentation, it’s never a bad idea to consider that your busy audience might have been tempted to skip it. To recapture their attention, prepare your remarks as if listeners were in the middle of the biggest crisis of their week and only you possess the information they need to get through it. On September 14, 2005, I found myself in a professional pinch, though nothing approaching the bind my client … Continue reading When’s Your Turn?